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A+ Certification is a testing program sponsored by the Computing Technology Industry Association (CompTIA), that certifies the competency of entry-level service technicians in the computer industry. Anyone who wants a internationally-recognized credential as a competent entry-level computer service professional can take the A+ examination. The program is backed by major computer hardware and software vendors, distributors, resellers and publications, and The Association for Services Management International (AFSMI).
A+ Core Hardware Service Technician
For A+ Certification, the examinee must pass both this
examination and the A+ Operating System
Technologies examination. The Core Hardware examination
measures essential competencies for a
microcomputer hardware service technician with six months
of on-the-job experience. The examinee must
demonstrate basic knowledge of installing, configuring,
upgrading, troubleshooting, and repairing
microcomputer systems at the standard defined by this
test specification.
The skills and knowledge measured by this examination
are derived from an industry-wide and worldwide
job task analysis which was validated through a survey
of almost 2,000 A+ certified professionals. The
results of the survey are used in weighting the domains
and ensuring that the weighting is representative of
the relative importance of that content to the job requirements
of a service technician with six months on-the-job experience. The intent
is to certify individuals in a body of knowledge that is identified and
accepted as the baseline or foundation of any entry-level
PC technician.
The table below lists the domains measured by this examination
and the extent to which they are
represented in the examination.
| 1.0 | Installation, Configuration, and Upgrading | 30% |
| 2.0 | Diagnosing and Troubleshooting | 30% |
| 3.0 | Preventive Maintenance | 5% |
| 4.0 | Motherboard/Processors/Memory | 15% |
| 5.0 | Printers | 10% |
| 6.0 | Basic Networking | 10% |
| 7.0 | Total | 100% |
A+ Operating System Technologies
For A+ Certification, the examinee must pass both this examination and the A+ Core Hardware examination. This examination measures essential operating system competencies for microcomputer hardware service technician with six months of on-the-job experience. The examinee must demonstrate basic knowledge of Command Line Prompt, Windows 9x and Windows 2000 for installing, configuring, upgrading, troubleshooting, and repairing microcomputer systems.
The skills and knowledge measured by this examination are derived from an industry-level and worldwide job task analysis which was validated through a survey of almost 2,000 A+ certified professionals. The results of the survey are used in weighting the domains and ensuring that the weighting is representative of the relative importance of that content to the job requirements of a service technician with six months on-the-job experience. The intent is to certify individuals in a body of knowledge that is identified and accepted as the baseline or foundation of an entry-level PC technician. It is not intended to measure ‘cutting edge’ technologies.
The table below lists the domains measured by this examination
and the extent to which they are represented.
| 1.0 | OS Fundamentals | 30% |
| 2.0 | Installation, Configuration and Upgrading | 15% |
| 3.0 | Diagnosing and Troubleshooting | 40% |
| 4.0 | Networks | 15% |
| 5.0 | Total | 100% |
| Brain Dump Links- Exam Questions and Resources |
| Comptia- The Official Site For A+ Certification |
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